In light of the recent developments on the issue of protection of intellectual property (IP) and privacy of individuals, we would like to share the following.
SingNet respects the rights of both parties - the IP rights of rightful owners and the privacy of our customers.
Content owners have a right to protect their property and all Internet users in Singapore have to comply with copyright and other Intellectual Property laws. Any violation can result in serious legal repercussions, both civil and criminal.
ISPs like SingNet have a right to protect the rights of their customers while adhering to the legal system. Hence, we reject all requests from third parties for information pertaining to our customers. Such information is only released under a court order or if requested by the law enforcement or regulatory agencies.
However, ISPs cannot step into commercial disputes nor are we in a position to judge the legal merits of such cases. It is important for customers to be aware of their legal rights and to seek necessary legal assistance to protect their interests.
The recent developments of the ODEX case highlighted the complexities of issues involving IP rights and consumer privacy.
We certainly hope for greater clarity and transparency in the whole enforcement process to ensure a fair and quick resolution for all stakeholders.
In the meantime, we have put together a general set of FAQs on intellectual property (IP) in Singapore for customers who are interested in finding out more about the topic.