Spam
Virus
Hacking
SingNet Intruder Alert
Others
Please note that full message headers are required to be able to trace the email. Click here for instructions on getting the full email headers from various email clients.
To get headers from SingNet's MyCommunicator: Save the email and open it using Notepad. The full email headers will be shown together with the email contents.
Message Headers
Email Contents
Please note that full message headers are required to be able to trace the email. Click here for instructions on getting the full email headers from various email clients.
To get headers from SingNet's MyCommunicator: Save the email and open it using Notepad. The full email headers will be shown together with the email contents.
Message Headers
Email Contents
Name of Attachment(s)
A complete firewall log is required to be able to trace the hacking attempt. Please ensure that your log contains the source/remote IP address, date and time of the attack, and details on the type of attack.
Firewall Log
| 1. | Check if your family members/ colleagues/ others who have access to the account have used it at other locations. If you are unsure, you may wish to try calling the number to check. |
| 2. | If, after checking, you find that it is unauthorized usage of your account, we recommend that you make a police report. Remember to bring along printouts of your usage details when making the report. |
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Please submit the following information :
Type of Internet Abuse
Name of Attachment(s)
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