SingTel Magix
Online Problem Solving Guide

 

Premium Plan : I am not able to connect to Magix

Efficient ENI25p

Vendor : Efficient Network
Screenshots : 1  2 
Interface : PCI


Suggested Solutions
  • Wire / Hardware Connection

  • Please ensure that the wire and hardware is connected similar to the diagram as shown below

    * remember to connect the microfilter to the correct direction
     

  • Modem LEDs Status
    Please ensure that you have connected up the cable and the devices as shown above and switch on the DSL Modem.

    • no LEDs light , suspect DSL Modem or Power Adapter is faulty
      Action : call the vendor for replacement


    • Blinking / Permanent Red , suspect the ADSL line is down
      please refer to Magix Technical Helpdesk for the support


  • Driver / Network Configuration