SingTel Magix
Online Problem Solving Guide

 

Virata VL 2010

Check Network Configuration

  1. From the Computer Desktop , double click on My Computer icon
  2. Double click on Control Panel and then Network icon
  3. From the network component , select TCP/IP from the network components
  4. Click on Properties button 


  5.  
  6. Click on IP Address Tab 
  7. Select the option "Specific an IP address :" and ensure that you have enter IP address and Subnet Mask .If you are unsure of the IP Address , please refer it to the service letter

  8. TCP/IP Properties screen (IP address)
     
  9. Next click on Gateway tab 

  10. TCP/IP Properties screen (Gateway configuration)
     
  11. Ensure that the Gateway IP : XX.XX.XX.2 where XX.XX.XX is from your own IP
  12. Click on DNS Configuration tab

  13. TCP/IP properties screen (DNS configuration)
     
  14. Ensure that the Enable DNS option is enabled and the following settings as shown :

  15. Host : any name you like ( e.g. PC0XX where XX is the last number of the IP )

    Domain : magix.com.sg

    DNS Server Search Order : 
    165.21.83.88
    165.21.100.88
     

  16. If all the settings are the same , please proceed to the next step "Re-installation of Driver"