SingTel Magix
Online Problem Solving Guide

 
SuperSurf / ValueSurf Plan : I am not able to connect to Magix

Alcatel Speedtouch USB

Vendor : Alcatel
Interface : USB
Technical Specification : Click here to see
Suggested Solutions

  • Wire / Hardware Connection

  • Please ensure that the wire and hardware is connected similar to the diagram as shown below

    * remember to connect the microfilter to the correct direction
     

  • Check Modem LEDs Status
    Ensure that the DSL Modem is connected properly to power supply and turn on.

  • Driver / Network Configuration