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Technical Support - Broadband  

 

Welcome to SingNet Broadband technical help.

 >SmartFix (New!)
This section is designed to help customers automatically fix the most common problems associated with the computer and the Internet.

 >Windows Vista™
SingNet has tested the following modems to be compatible with Windows Vista™: 2Wire 2700 HG, 2Wire 2700HGV, Aztech 600E(C) and Prolink 9000B. Thomson modem users may encounter connectivity issues after the PC wakes up from its sleep mode. Affected customers can click on http://support.microsoft.com/kb/933872 to download and install a hotfix.

 >Video Call on Broadband
For Video Call on BroadBand customers using Windows Vista™, Click here to download the compatible PC Client Software.

 >LIVECam
Windows Vista™ has no impact on the mode of assessing LIVECam via SingTel Mobile *226. For Video Call on BroadBand customers using Windows Vista™, Click here to download the compatible PC Client Software.

 >Questions & Answers
 >Hardware
This section shows the list of modems tested to work with SingNet Broadband Service.

 >Internet Settings
This section shows the configuration procedure of supported browsers, email clients, roaming clients and etc.

 


 
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