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At SingNet, we endeavour to resolve majority of the enquiries you may have. However, there may be some areas we are unable to assist as they are not within the scope of our technical support team.
| |  | Hardware Conflicts
We will try to identify them and offer suggestions but we are unable to assist you in resolving them. Please refer to your hardware vendor for technical support.
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| | | Software Conflicts
You have to remove other software in order to install the modem driver, email client and browser.
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| | | Operating System (OS) problem
If you encounter problems like fatal exception or illegal operation which is mostly OS related, please refer to your PC/OS vendor for assistance.
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| | | Modifications made to your software
As part of our service, technical support officers are trained to support the software we provide. However, we are unable to support software that has been modified.
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| | | Virus in your PC
We may provide suggestions on where you can get help to clean your PC, but we are unable to assist you further until the virus is removed. These anti-virus sites may help you to remove some of the virus
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