|
Wireless@SG
Questions & Answers
What
is the technology
deployed for
Wireless@SG?
The technology deployed complies with IEEE802.11b standard. You need to specify this standard when you buy your Wireless LAN card.
Where can I buy the IEEE802.11b wireless LAN card?
You may buy the IEEE802.11b wireless LAN card from the following outlets:
- Hello! @ Orchard
- Hello! @ Comcentre
- Hello! @ West Mall
- Hello! @ Century Square
- Hello! @ City Link Mall
- Hello! @ Compass Point
- Hello! @ OUB
Alternatively, you may buy your IEEE802.11b wireless LAN card from any computer hardware shop. You must specify IEEE802.11b standard when buying from other vendors.
Which operating system is currently supported?
Most wireless LAN card supports Windows 98 and later.
Which browser does Wireless@SG supports?
Wireless@SG
supports Internet
Explorer and
Netscape.
Can I connect using a PDA?
Generally, PDAs that are wireless enabled based on IEEE802.11b standard, can be used at the Wireless Surf Zones. However, for any technical support, please contact your PDA vendor.
How do I install the software driver for my Wireless LAN Card?
Please refer to the user guide provided by your wireless LAN card vendor for instructions on how to install the software driver.
Click here for instructions on how to configure the SSID to singtel for those cards that have been tested by SingNet.
Can I use this service at my home or office?
No, SingNet offers Home Wireless Surf for your home. You may use your wireless LAN card at home if you have Home Wireless Surf. If your office is equipped with Wireless LAN, you may use the same wireless LAN card provided that your office network complies to IEEE802.11b standard and as long as you have created the respective SSID. Note that some wireless network use proprietary technology which is accessible using a specific wireless LAN card only.
Can I access Wireless@SG internationally?
At the moment, International roaming is offered on wired access only.
Whom do I call if I need help?
You may call SingNet Customer Service at 1610 or email your questions to sales@singnet.com.sg You may also call 1800 848 6933 for technical enquiries.
Can I disable the service?
Yes, SingNet provides a utility at the Customer Care page to enable or disable Outdoor Wireless Surf. An acknowledgement email will be forwarded to your email address confirming your request.
|
